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Testimonials

Eastern Copy Fax, Inc

Push productivity at the office to a whole new level with the latest Canon technology. Through EASTERN COPY FAX, INC., in Gloucester, Massachusetts, you are able to own or lease highly advanced and efficient all-in-one Canon printers that keep your office day flowing. Our company is the ONLY Authorized Canon Dealer on the North Shore for multifunction printers, servicing businesses throughout the entire Greater Boston Area. EASTERN COPY FAX, INC. offers the best prices that you can find on new and used office equipment. 

With 25 years in business, our locally owned and operated team offers personal, warm, and friendly services. We are also proud members of the Cape Ann Chamber of Commerce, the North Shore Chamber of Commerce, and Business Technology Association. EASTERN COPY FAX, INC. maintains an A+ rating with the Better Business Bureau. Our team invites you to visit our showroom and facility today.

Mission Statement

To provide solutions for a company's multifunctional printer needs from a locally owned and operated business that specializes in personal quality service.

Serving your multifunction printer needs for over 25 years

Testimonials

Eastern Copy Fax, Inc. in Gloucester, MA is the greatest. They (Tony and Ken) replaced one of those cheap, burned out Staples Hewlett Packard printers with a beautiful Canon re-furbished copier. This Canon is delivering top-quality copies and happiness for us. Eastern Copy is nearby in Gloucester and all service is a call away. They are great people and a professional service team. Thank you Eastern Copy Fax, Inc.
— Dick and Cheryl Poholek Gloucester, MA
I had an amazing experience with your tech Ken who helped us with our copier/scanner at the Springhill Suites Revere at 400 Ocean Avenue. He is a true asset to your company.”
— Neil Dang – General Manager
Eastern Copy provided us with the perfect Multifunction printer/copier/scanner that meets the needs of our growing business and at an incredible price point. Their service, expertise and local support are absolutely fantastic! If you need any of these types of devices, I highly recommend Eastern Copy Fax.
— Ken Bowers, Techevolution, Lynn, MA
Tony and his team are first rate. They were upfront, honest, and knowledgeable. On top of that, they really delivered the goods - service was professional, quick and flawlessly executed. Would STRONGLY recommend to anyone.
— Jeremy Louisos –Director of Business & Technology Preowned Auto Logistics

We’ve been doing business with Tony and Eastern Copy Fax for about 10 years now and have never been disappointed. George and Eric have always responded promptly and professionally to service calls and kept our office running efficiently. Recently we purchased our second printer/scanner/copier machine from Eastern Copy Fax. It was delivered and setup on schedule and is running great. We are confident Eastern Copy Fax will help keep our office running for many years to come.
— Michael Sorrentino - BMC Engineering - Wakefield, MA

Just let me say that Eastern Copy Fax and St. John’s Church have been working together for many years with regard to our copiers that we have purchased from you. Your service is the best by far. You remind me of the old days when all anyone needed to do to have a house call from the medical doctor was to just pick up the phone and they would be here. Your service is beyond the best!!!
— Marge Bishop, St. John's Episcopal Church Church assistant

We have leased our printer/copier from Eastern Copy Fax for years, and recently replaced it with another unit. Tony and his team
have been fantastic to work with and extremely timely on service needs.
— Ken Riehl, CEO Cape Ann Chamber

What a pleasure to work with such a professional and outstanding company! We have been working with Eastern Copy Fax for
many years now. They are extremely knowledgeable, quick to respond to our inquiries and issues, and always in a courteous, friendly
and professional manner. They have been very helpful over the years in recommending the perfect equipment for our office needs.
We would not hesitate to recommend Eastern Copy Fax!
— Anne M. LaMonica Constitution Financial

Tony, the owner, and refreshingly, the person who will probably answer the phone if you call, is super helpful and sweet. He will go out of his way to help you troubleshoot a problem to avoid a service call, and if it does come down to that, service will be prompt and courteous!
— Joan Dusoe Lumiere

We have leased two printers from Tony at Eastern Copy Fax for years.

Tony (the owner) takes exceptionally good care of us, and if we need service someone is almost always there that day/the next morning.
Everyone there is helpful, from the office to the techs to Tony himself.

I highly recommend them to anyone looking for a great company to buy/lease from!!!
— Donna Harmony Healthcare International (HHI)

Eastern Copy Fax offers excellent customer service. It’s maintenance plan for copiers include supplies and the per page cost for printing is reasonable. On the rare occasion that a service call is necessary, they are able to provide a technician for same day support. I highly recommend Eastern Copy Fax.
— Lisa Maloney, Director Middlesex Retirement

We have been working with Eastern Copy Fax for a very long time and will always do so. The service is incredible along with the knowledge of all their equipment. We always get the best prices on new purchases and will be life long customers. Thank you for everything.” This new copier we just bought allowed us to replace 2 other machines...it’s a time and money saver. It is now our best machine in the company. So good that we just bought another one the same day this one was delivered
— Dave Atkinson, IT Manager The James F. Mullen Co, Inc.

Hi Tony, Thanks for all your help getting the new copier. George and Eric were great in helping with the set up and training.
— Tracy Bowen, Office Manager Maritime Gloucester

Happy Friday Tony! Just wanted to thank you for the quick service. They just completed the install and our secretary is very pleased. Thank you again for the professionalism of all your staff!! Have a great weekend!
— Mary @ Circle Finishing, Inc.

I want to share a positive experience today.
I needed some support with my printer. It was not printing what I needed. I called Eastern Copy and George guided me through the process with a great outcome. He was patient and was very well educated. Thank-you for all the support George. My business day can continue with Success!!
— Darlene Torosian Certified Holistic Health Coach A Unique Miracle North Andover, MA
Awesome company to work with. I have been doing business with Tony and his staff for well of 30 years. They are always accommodating, and go above and beyond in customer service, knowledge, and prices.
— Mary DeAmario Maione - Ipswich Shellfish
Eastern Copy Fax is a great company to work with. Tony & his staff are very responsive to any questions & they have been a pleasure to work with.
— Shawna Sanborn - Gloucester Elks